Quick answers to the things people ask most. Don't see yours? Just message us.
Yes! Custom is our specialty. Tumblers, tees, headwraps, signs — if you can dream it, we can probably make it. WhatsApp us with your idea, photos, and any text you want included. Custom orders typically take 5-10 business days from approval.
Pricing depends on the item, complexity, and quantity. Custom tumblers start at around $25 USD. Custom tees with names or short phrases start at $30. Larger custom designs (multi-color rhinestone, embroidery) are quoted per project. Message us for a fast quote.
For most custom orders, yes. We'll send you a digital mockup before we start making your piece, so you can approve the design or request changes. We don't start production until you say "yes!"
Order directly through our shop for ready-made pieces, or WhatsApp us at +1 (876) 544-9882 for custom requests. We accept multiple payment methods including bank transfer.
Yes! We work with boutiques, event organizers, and corporate clients. Bulk orders of 10+ pieces qualify for tiered discounts. Email yanxa.creations@gmail.com with your business info and quantities needed.
Subscribe to our newsletter from the homepage or footer. You'll get a welcome email with your 10% off code, plus first dibs on new drops, restocks, and members-only deals.
Yes! Free Knutsford Express dropoff on all orders over $15,000 JMD. Below that, a flat shipping fee applies (calculated at checkout based on your selected Knutsford location).
Most ready-made orders ship within 1-3 business days and arrive at your selected Knutsford location within 5-7 business days total. Custom orders take longer (typically 7-14 days from approval). You'll receive notification when your order is dropped off and ready for pickup.
Yes! We ship to the US, UK, Canada, and most countries worldwide. WhatsApp us for international shipping rates and timelines. International orders typically take 10-21 business days depending on destination.
Wash inside-out on cold gentle cycle. Hang to dry — never tumble dry. Avoid bleach and harsh detergents. With proper care, your rhinestone tees will keep shining for years. Read our full care guide.
Hand wash with mild detergent in cold water. Lay flat to dry. Iron on low heat if needed. Avoid wringing — gentle handling keeps the fabric looking new. Headwraps last for years with proper care.
We offer XS through 3XL on most apparel. Yanxa tees run true to size — order your usual size for the right fit, or size up for an oversized look. Need a custom size or kids' size? Message us.
We offer a 7-day return window for unworn items in original packaging. Custom and personalized items are final sale (since they were made specifically for you). See our full Returns Policy for details.
Please send a photo via WhatsApp within 48 hours of delivery and we'll send a replacement immediately. We pack carefully but accidents happen — we'll always make it right.
Yes! Add a note in your order or WhatsApp us after checkout — we offer simple gift wrapping with handwritten cards on request. Perfect for birthdays, anniversaries, and "just because" moments.
Real human responses, usually fast.